Case Management for Banks
Focus Technology - Case Management™ provides a streamlined organization-wide approach to effectively investigate and manage risk and compliance-related issues in a proactive manner.
Case Management is interfaced to FTG's AML, CTR and fraud products and other investigative tools a financial institution may be using. It manages numerous case types and the investigation processes that should be applied to them and can be readily configured during setup to meet any special needs a customer may have.
Using smart link analysis and triage techniques, the case management tool identifies hidden relationships and previous cases, and assigns cases to appropriate investigators based on user configured rule sets. It also sets and tracks case priorites.
SARS and Reg E documents and letters are automatically generated with complete narrative and editing for electronic filing. SAR history is managed with full note taking and audit capability.